Thank you for choosing us as your care provider.
On the day of your appointment, please arrive 10 minutes early to ensure we have enough time to prepare any outstanding paperwork.
However, occasionally a patient may present that requires a little extra time spent on them, which may cause unforeseeable scheduling delays beyond our control. Where possible, we will advise you if we are running late. We apologise in advance if you are kept waiting.
During your first appointment, a thorough medical and diagnostic work-up may be required. If you have completed any tests, please bring these with you and notify our reception team of these tests upon arrival so that Dr Kaushal can thoroughly review them prior to your appointment.
You are welcome to bring a support person to your appointment if you wish to do so.
If the condition relates to a Workers Compensation claim, please bring your claim number, approval letter for appointment, insurer details, name and contact details of your case manager.
We offer telehealth consultations. If you have booked a telehealth consult via our team, we will send you details of how to connect. If you do not receive these, please call us.
If you need to cancel an appointment, please telephone our clinic during business hours and allow at least 24 – 48 hours’ notice so that we can offer your appointment time to other patients waiting for a consultation. Same-day cancellations may attract a cancellation fee, which would need to be paid before further consultations are offered.
If you undergo surgery, the necessary post-operative appointments will be scheduled. These are important appointments to monitor your recovery progress and avoid complications.
Dr Kaushal offers 15+ years of experience and holds a Master of Surgery Degree, as well as being fully certified in gastroscopy and colonoscopy by the Gastroenterology Society of Australia (GESA).
Dr Kaushal takes an empathetic, warm-hearted and friendly approach to patient care and is completely dedicated to patient outcomes.
He consults and operates across Souther-Western Sydney.
